Leadership

Focus on profit can take away from care quality in nursing homes

The research is relatively consistent: Do mission-driven nonprofit organizations deliver higher quality care to elders?

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Setting an example

2016 Leader of Tomorrow award recipient Bruce William thanks a former boss turned mentor for showing him how to serve and move the long-term care industry forward. 

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2017 OPTIMA Award: Under one roof

The winner of the 2017 OPTIMA Award for Excellence in Resident-Focused Care started an intergenerational living program to give new life to aging services and solve staff shortages at the same time.

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Stuck in the status quo

Fresh thinking and attention to organizational culture can improve care outcomes for residents, employee morale, reduce turnover and improve profits.

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Serving others

The long-term care industry can learn from the hospitality industry what it means to serve the customer and not our own ego.

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AHCA: A bright year ahead

Mark Parkinson, CEO of the American Health Care Association, shared his optimistic view for the senior living industry in his opening remarks of the 68th annual AHCA/NCAL Conference and Expo.

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Innovation and leadership

Editor-in-chief Pamela Tabar celebrates those who invent new ways to solve some of senior care's oldest problems.

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One-on-One with… Erin Jones

Emerson House Executive Director Erin Jones, recently named 2017 Administrator of the Year by the National Center for Assisted Living, spoke with I Advance Senior Care about culture change within assisted living and her organization’s four-year journey toward better resident satisfaction and streamlined care processes.

 
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