AI in Senior Living Sales and Marketing

Staffing

Staffing and quality

New approaches to staffing and scheduling can improve safety, raise quality and encourage employees to work better together. Read More »

Resident death shines spotlight on shift changes

A resident death at a five-star facility shows that accidents can happen anywhere—and serves as a reminder to shore up documentation and diligence during shift changes. Read More »

Illinois passes family caregiver leave law

The prairie state joins 4 other states and the District of Columbia in allowing employees to use their accrued paid sick days for a family member’s care instead of their own. Read More »

Study: At CCRCs, CNA wages still dragging behind other caregivers

Certified nurse aides salaries are, on average, increasing but at a slower rate than their salaried co-workers and supervisors, according to the latest Continuing Care and Retirement Community Salary & Benefits Report. Read More »

Van Dyk Health Care expands primary care services

The New Jersey-based provider hired its first nurse practitioner to help patients stay healthy and in their own home.  Read More »

The cost of payroll-based journal reporting adding up fast

Skilled nursing facilities are quickly finding the Payroll-Based Journal Reporting, mandated timekeeping regulations from the Centers for Medicare and Medicaid Services, are more time-consuming than anticipated. Read More »

Update: Mass. governor slashes proposed nursing home wage increase

Earlier this year, the Legislature approved a $35.5 million increase for nursing home direct care staff wages. Gov. Charlie Baker halved the increase days before the budget was to go into effect.  Read More »

Ethics and professionalism

Integrity and ethical standards can open doors for caregivers and show how professionalism can be a differentiator both in terms of staff and the business. Read More »

OSHA launches anti-retaliation rules for injury and illness reporting

The Occupational Safety and Health Administration (OSHA) has passed rules that forbid retaliation and discrimination for reporting injuries, including post-accident drug testing and "incentive" programs that retaliate against those who bring workplace safety violations to light. Read More »

SCOTUS says no to challenge on labor law for home care

The U.S. Supreme Court has decided not to hear a case that would have challenged the Department of Labor’s ruling on labor protections for home care workers. Read More »

Caught caring

SNF resident blogger Kathleen Mears shares how a little appreciation can go a long way in well-designed employee recognition programs. Read More »

New overtime rules come with hefty price tag

The long-term care industry may be hard hit by the Department of Labor’s new Overtime Exemption Rule, which will make certain workers who earn less than $48,000 a year eligible for overtime pay.  Read More »

Nurses celebrate Nursing Home Week

It’s time to say a double thanks to nurses, nursing aides and all nursing home staffers as the industry celebrates Nurses Week and Nursing Home Week. Read More »

Brookdale wants nurses

Brookdale Senior Living Inc. launches a tuition assistance program for newly-hired nurses that would reimburse up to $7,000 for two years of service. The goal is to grow and retain workforce talent amid a projected nursing shortfall and increasing senior population. Read More »

Working challenged

When an aide quits unexpectedly, it can really disrupt a nursing home's routines. SNF resident blogger Kathleen Mears tells how two aides managed to do the work of three when a sudden staff shortage caught everyone by surprise. Read More »

6 ways to avoid meaningless meetings

Does your staff groan when it’s time for yet another meeting? Try these strategies to put your meetings back on the fast track—and get your staff back to work. Read More »

Alaska cites AL for lack of training in workplace violence

State labor citations at an Alaska assisted living home have other LTC operators checking the status of their staff training on workplace violence. Read More »

Nursing depositions—Duty or disaster?

Being asked to give a deposition doesn’t have to be a scary experience with the right documentation skills and preparedness. Read More »

Mass. lawmakers want to raise nursing home wages

A budget proposal by Massachusetts lawmakers would spend at least $35.5 million on nursing homes, specifically, on wages and benefits for employees. Read More »

Fast food threatens to steal LTC workforce in Texas

Texas has one of the highest turnover rates for nursing home employees. The facilities are having trouble staying competitive with Wendy’s or McDonald’s, which can offer hourly workers a job with better pay and less stress.  Read More »

Educating AND training for safety

Safety training only goes so far unless you train employees’ hands as well as their heads, says safety training expert Steve Wilder. Read More »

CMS imposes fines of more than $278k for Woodbriar Health Center

The Centers for Medicare & Medicaid Services has imposed steep fines and threatened to terminate Woodbriar Health Center from its programs if serious problems are not resolved by next week. Read More »

Innovation program to reduce nursing home hospitalizations

The Center for Innovation has invested more than $30 million for Indiana University’s project to reduce avoidable hospitalizations for nursing home residents by providing higher levels of care on site. Read More »

Penn. SNF union workers to earn $15 an hour

On the heels of California and New York, thousands of CNAs in Pennsylvania will now earn $15 an hour. Read More »

Training went unheeded at Woodbriar Health Center, say Mass. regulators

Employees at Woodbriar Health Center were retrained on falls-related injuries following the death of a resident, according to a revised plan submitted to the Massachusetts Department of Public Helath. The department says the second fall-related resident death is the result of deficient care.  Read More »

LTC mergers: Transitioning the culture clash

Putting two companies together successfully means keeping a close eye on staff transitions. Read More »

Calif. agrees to $15 minimum wage

The state of California legislature has passed a bill to raise the hourly minimum wage to $15 gradually over the next six years. Read More »

mmLearn.org expands healthcare training video collection

The Web-based training company adds new training resources based on current trends and industry demand to fill employee healthcare training gaps, increase job satisfaction, reduce turnover and ultimately improve patient care.   Read More »

Healthcare workers impaired on the job

Workers who drink or use drugs may be able to hide their impairment from the boss, but sometimes the residents can tell right away, explains SNF resident blogger Kathleen Mears. Read More »

Watch your back

As OSHA rules become more stringent, senior living organizations are giving more attention to healthy habits to avoid staff back injuries—and not just when lifting a resident. Read More »