Judah L. Ronch, PhD We have looked at language and its importance before, but what about policy implications? Is it possible to mandate the way we Read More »
The cars pull into our parking lot. The alert siren sounds throughout the building. Survey is here. I dread these few days out of each year, but Read More »
This is the story of resident, who shall go unnamed, in need of assistance with most activities of daily living. Particular aides are causing Read More »
The final SNF PPS rule for FY2012 published in August will cause all operational professionals to stop and think about their implementation plans for Read More »
In complex mysteries you may have more than one party that is responsible for missing rooms in a senior living community. The worst crime scene I Read More »
Paula Span, of the popular The New Old Age blog, wrote last week about an elderly couple who roused all kinds of turmoil at their assisted living Read More »
A blog is not enough space to do justice to the creation of a strategic marketing plan. However, I’m confident that I can give you a good overview of Read More »
Every so often an aide does not show up for work. Usually there is no notice, and he or she is just suddenly gone. That happened on a recent Read More »
To build on what is becoming a focused blog series, starting with our article in the June 2011 issue of Long-Term Living and last month’s blog on Read More »
Balancing work and life—what is that, anyways? This is often defined as a state of equilibrium in which the demands of both a person’s job and Read More »
Labor is a provider's largest expense, and one that historically has not been managed as well as it could and should be.For many providers, Read More »
V. Tellis-Nayak, PhD It seems to be a variation on a familiar theme. Still, this remarkable story deserves to be told and re-told. Argentina-born Read More »
My great-grandmother suffered from Alzheimer's disease. I say she suffered because she was what was referred to as a “yeller,” often calling out and Read More »
Judah L. Ronch, PhD In a recent draft report on the work of The Food and Dining Clinical Standards Task Force, (convened by the Pioneer Network Read More »
October 1, 2011, is the day that an 11.1 percent reduction in Medicare payments to SNFs is implemented. It’s when we really begin feeling the pain. Read More »
In PHI’s recent effort to document how LTC employers are investing in their direct-care workers (a project funded by the Hitachi Foundation), we Read More »
When a resident requires dialysis, it can be an emotional and logistical nightmare. Not only does the resident have the inconvenience and discomfort Read More »
Increased competition is a challenge for providers in all segments of the LTC industry. The growth in competition requires that providers communicate Read More »
Hiring is often a flip of the coin. In my experience, we strive to hire great people and often they are less than desirable. But every once in a Read More »
As an addendum to our recent article titled “Nursing care quality and the False Claims Act” in the June issue of Long-Term Living, the Office of Read More »
The first time I saw a nursing home staff member with a tongue piercing, I shuddered. It looked painful. Since I never thought of having one myself, Read More »
Many assisted living facilities are experiencing higher vacancies since the economy and the housing market crashed in 2008. Long considered a Read More »
Group purchasing organizations (GPOs) have been around for a long time. The first healthcare GPO for hospitals was created in 1910 by the Hospital Read More »
When one of the nation's largest senior living companies is getting 25 percent of its leads from online senior placement and other referral Read More »
On Orchard Cove’s skilled-nursing floor, urinary tract infections and pressure ulcers have become rare occurrences and medication usage is down. Read More »
The heat is on both literally and figuratively as we move into the height of summer. Healthcare providers have sweated out weeks of speculation over Read More »
Many people wouldn't dream of reserving a hotel room without first checking the customer lodging reviews on TripAdvisor.com. Nor would they purchase Read More »
Clients and attendees of our training programs are always asking, How do we get in to see hospital case managers, physicians and other healthcare Read More »
