Administration

Mechanics of a labor investigation

As noted in the September 2010 issue of Long-Term Living (“Old law-New problem,” p. 32), the U.S. Department of Labor Wage and Hour Division has Read More »

Brightening this holiday season for your staff

In a perfect world, we would all approach December with great anticipation, thinking of that Norman Rockwell Christmas gathering, the opening of Read More »

Nursing homes: In the eye of the beholder

Note: This feature is a digest of an article that won this past September's “2010 GE Award For Best Research Paper” from the National Investment Read More »

Agents of the Prescriber

It's been 10 years since the Drug Enforcement Administration briefly mentioned in a Federal Register notice that long-term care nurses are not Read More »

Organizing the MDS office

A quiet, comfortable, well-ventilated, and properly illuminated office will foster more efficiency and accuracy. With the many changes in the Read More »

Money down the drain?

The pleasant smell of clean clothes, of clean sheets, of clean towels…. Processing laundry might be a back-of-the-house service but it is Read More »

Healthcare reform: What does it mean for LTC employers?

Healthcare reform-everyone's heard of it and everybody's aware that a sea of change is taking place with respect to healthcare coverage. The 2,400+ Read More »

An accident waiting to happen

Among the many concerns of long-term care professionals, there is one problem that does not always get the attention it deserves. Every year in the Read More »

Beaten but not broken

Long-term care developers are itching to build, imploring lenders to “show us the money” Like a post-acute resident in a skilled nursing facility, Read More »

Easing the cost-of-living burden

Max Schaffer is quick to tell you that he served in the U.S. Army Air Force during World War II for exactly 4 years, 8 months, and 11 days. His Read More »

Real estate taxes

AL communities should review to reduce liability   Property taxes can represent 15% to 20% of occupancy overhead costs. Like other major operating Read More »

LTC staffing: A global concern

Susan was recently invited to Australia to speak to the state offices of the Alzheimer’s Association, local providers, and other interested parties Read More »

Lost patient data? Tell your residents

Mac McMillan understands risk. The CEO of CynergisTek Inc., McMillan spent more than 20 years in the federal government—including time as a colonel Read More »

Paying for senior living: The nontraditional way

In a demanding economic environment, many providers want the payment process to their communities as easy to make as possible. When adult children Read More »

Are your employees being heard?

In a previous column about staff satisfaction, we discussed what common themes are important to staff, as found in numerous staff satisfaction Read More »

Busy buses mean extra cash

Offering transportation services to your resident population is a great amenity. However, vehicles are costly to purchase, maintain, and operate. Read More »

Achieve 100% occupancy

Achieving 100% occupancy or maximum revenue is a worthy goal for many providers in the senior care industry. It symbolizes ultimate success and Read More »

Engaging families

Successful relations with our residents require that we establish trusting, lasting relationships with their families. Sometimes that is easier Read More »

Social media in the workplace

Do you have any clue as to how many of your employees “tweet”? Do you know how many employees have a Facebook page? Who among your employees is Read More »

Top five resident complaints about nursing homes (and what to do about them)

Have you done all you can to minimize these 5 complaints from residents? Read More »

Staff needs to know what residents and families want

A recent question for the Resident Sound-Off feature here on Long-Term Living asked, “What qualities or characteristics make for a good staff Read More »

Old law-New problem

The courts are becoming cluttered with wage and hour lawsuits. Fair Labor Standards Act (FLSA) cases are emerging as a leader in employment Read More »

Promoting leadership

We have long had a fascination with leaders. We have studied individual leaders, and mused on what makes a good leader and the interactions of Read More »

Trends in foodservice

To maintain or increase occupancy, most nursing homes are looking for ways to improve the satisfaction of residents and their families. In that Read More »

Mather Pavilion’s Culture of Leadership

2010 OPTIMA Award proudly sponsored by Since 1996, Long-Term Read More »

Consumer protection and CCRCs

Continuing care retirement communities (CCRCs) have attracted the attention of the federal government and two parallel investigations of the Read More »

Flavor enhancers

The number of elderly individuals is increasing. By the year 2025, there are expected to be more than one billion persons over the age of 60 years Read More »

Providing Internet access without going into the Internet business

It's not news that older Americans are using the Internet in unprecedented numbers, but recent statistics are striking. A June 2008 survey conducted Read More »

Three strategies to get the loans you need

Assisted living and skilled nursing facilities are among the few bright spots for lenders when it comes to real estate. Driven by demographics, the Read More »

Protecting administrators from ‘layer in between’

At a glance… This article will examine how the administrator of record could be disciplined for negative outcomes of decisions made by managers who Read More »