As liability issues abound and insurance premiums skyrocket, risk management is no stranger to long-term care managers. Several areas of long-term care are particularly susceptible to serious risk exposure (see "Typical Risk-Associated Events"). Many organizations are cognizant of this but have struggled to fully understand this complex topic and how to implement an effective risk-management program. Because issues of risk are multifaceted, they require an equally complex and systemic approach. Effective risk management is a way of conducting day-to-day operations, encompassing preplanning to prevent risk-laden situations and implementing procedures to follow when things go wrong, as they inevitably will. At the heart of a successful approach is an acknowledgment that organizations, like people, are more often judged by how they handled a mistake, not whether one was made. Read More »
LIABILITY landscapeBY LINDA WILLIAMS, RNDon't overlook your residents' oral health According to the Surgeon General's 2000 report on oral health in Read More »
