Better Nursing Home Visits
Visitors bring residents needed familiarity and make their lives better. But some visitors unwittingly can make things worse. Knowing the resident’s schedule will allow you to visit at appropriate times. Residents need to be informed about visitors whether they can understand fully or not. Dropping in is not usually a good idea unless you know you will be visiting at a resident’s downtime.
Mornings are usually the time for bathing and care. Rehab residents will have therapy sessions scheduled during the day also. Though the therapy schedule can be changed somewhat to accommodate a visitor, make sure that you do not keep your resident from going to therapy. Most residents would rather visit with family or friends then do their normal nursing home activities. If you do happen to inadvertently walk in during a bath time, step out, get a cup of coffee, and have a seat for a few minutes. Try to be considerate and cordial with nurses and aides and do not make unreasonable demands. Aides care for everyone but if you make your visit needs known in a cordial way, they will be more likely to accommodate. Visitor flexibility and patience is greatly appreciated by the staff.
It would be better not to visit residents who are picky eaters or who need special eating assistance at meal times. Visiting the dining room during a meal can distract residents and interrupt their meal. Residents who eat on their own or who need minimal assistance would appreciate a visitor bringing a home cooked or take out meal to share with them. Be courteous and let your resident’s nurse know that you intend to bring them a meal. If you want to share a meal from dietary with your resident, most nursing homes will provide you a tray for a small fee.
On weekends nursing homes have fewer staff and usually limited management on-site. It would be wise for visitors to avoid using charge nurses as sounding boards. Nurses will listen whether they have the time or not. Ask necessary questions only and be brief. If a nurse is tied up chatting with a visitor, residents may be going without their medications or treatments. Most questions can be directed to social services, the Director of Nursing, or the administrator during the workweek. If you are concerned that your message may not be passed along, write it down and send it yourself.
Residents on a restricted diet do not need coaxing from visitors to go off their diet. Being on a nutrition program is difficult enough without family and friends enticing residents to eat junk food. But occasional high calorie foods given in moderation are all right.
Residents usually feel restless after meals and a visitor can help them pass the time until the next activity or their after-meal nap. Be a respectful visitor and be as quiet as possible. To keep conversations private, close the resident’s door during your visit. Also encourage your resident to go to the lobby or outside during a visit.
Most residents can usually eat some type of treat but check the place where treats are stored. Your resident’s treat cup may runneth over. So make sure that the storage place is frequently updated. On routine visits check your resident’s closet and get rid of old clothing. Be aware that staff is reluctant to throw clothing away and that confused residents frequently put their clothing anywhere … including in the trash. Residents love gifts, but bring something your resident is allowed to have. If you give a gift, make it an unbreakable one. When your visit ends, remove leftover food and clean up your mess.
Residents enjoy going out to eat, get their hair done, or to visit with other relatives or friends. These special visits will give your resident something to talk about and remember. Residents also enjoy a ride and nurses aides will gladly give you transferring assistance with a little notice.
Visitors can make visits more interesting by bringing family photographs or videos for a resident to watch. Also bring games along to play with your resident, if appropriate. Participating in a facility activity with your resident will make the nursing home feel homier. Visitors can also volunteer to go on an activities outing and will be rewarded by observing their resident enjoying themselves in a completely different environment.
Nursing home visitors need to have the same good manners that they use visiting anyone else. Realize that everyone has a schedule and that visits are better when you are considerate of other people’s time.
I Advance Senior Care is the industry-leading source for practical, in-depth, business-building, and resident care information for owners, executives, administrators, and directors of nursing at assisted living communities, skilled nursing facilities, post-acute facilities, and continuing care retirement communities. The I Advance Senior Care editorial team and industry experts provide market analysis, strategic direction, policy commentary, clinical best-practices, business management, and technology breakthroughs.
I Advance Senior Care is part of the Institute for the Advancement of Senior Care and published by Plain-English Health Care.
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