2014 Buyers Guide reader survey: Facility operations

Through Long-Term Living’s annual readership survey, our professional readers tell us how they’ve improved care delivery, what types of resident services they have added and how the latest technology is being used. The survey is open to all readers, including owners, executives, administrators, nursing directors and caregivers at nursing homes, assisted living and continuing care retirement communities, and independent living and post-acute care sites.

This year’s respondent pool is evenly split between for-profit and not-for-profit organizations, and most fall into the 50–199 bed size range. Half of the respondents come from independent facilities, whereas another 31 percent are chain-based facilities.


Whereas the majority of this year’s respondents offer skilled nursing services (82.3 percent), a growing number of sites are offering rehabilitation services. Memory care and assisted living services both jumped 10 percentage points in the ranks since last year. The data show a modest rise in home health services (14.2 percent), up from 9.6 perecent in 2013. Nearly one-fourth of respondents say they’ll be offering home health services by the end of 2014.


Plenty of services continue to be outsourced, especially pharmacy services. Half of responding sites outsource their rehabilitation services, whereas one-third outsource information technology needs. Last year’s renovation boom has cooled off slightly, with 27 percent of respondents reporting no recent remodeling projects. Those who are renovating are concentrating primarily on resident rooms, lounge areas and flooring.

Read the articles pertaining to the other parts of the 2014 reader survey:

2014 Buyers Guide reader survey: Resident Care

2014 Buyers Guide reader survey: Technology




Topics: Articles , Executive Leadership , Operations