No surprise there, since the 2003 award winner described “The Five-Star Dining Experience” available at Glen Cove Center for Nursing and Rehabilitation, Glen Cove, New York (see September 2003). Administrator Jill Smoller, Director of Food Services David Post, and Director of Nutritional Services Frank Dano put on a smorgasbord that received rave reviews from local government officials and other guests of honor attending (photo). Smoller contributed an extra dollop of enthusiasm, describing her staff’s response in learning they had won the OPTIMA: “We assembled in my office, jumped up and down, and yelled-it was like winning the lottery!” A tour of the facility revealed that owner Isaac Laufer has invested a considerable sum in upgrading the dining area, with personalized tables, attractive flooring, a small cafT, and an open, airy look. Covered seating areas on the sides of the building and a popular patio in front were also constructed, adding up to a comfortable, welcoming appearance. “As always at these ceremonies,” said Peck, “I was impressed by the winning facility’s obvious commitment of dollars, time, and enthusiasm to enhancing today’s nursing home environment.” NH |