What You Need to Know About Your Patients with Beverley Laubert
Are your residents telling you everything? Whether due to fear, disorder, disease, or even a general lack of communication channels, long-term care residents may withhold pertinent information about themselves, their medication, or even abuse they have suffered at the hands of your staff.
Join I Advance Senior Care as we discuss the importance of residents’ concerns with Beverley Laubert, Long-Term Care Ombudsman for Ohio. We will touch on how complaints are issued, how they are addressed, and how many may be lost both with and without intent.
This episode is brought to you by Omnicare.
I Advance Senior Care is the industry-leading source for practical, in-depth, business-building, and resident care information for owners, executives, administrators, and directors of nursing at assisted living communities, skilled nursing facilities, post-acute facilities, and continuing care retirement communities. I Advance Senior Care editorial team and industry experts provide market analysis, strategic direction, policy commentary, clinical best-practices, business management, and technology breakthroughs.
Topics: IASC Podcasts , Uncategorized