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Building a Team: Improving Care Through a Continued Partnership

On-Demand Presentation

Knowing what data is important to your organization, and then understanding how to leverage it is becoming crucial to the success of skilled nursing organizations. Within the changing payment models, providers can no longer just claim they are a ‘low-risk’ facility – they must have the data to back this up. 

Join us for this case study webinar to learn how Cedar Village, an Ohio-based skilled nursing facility, has harnessed their use of data to become a community partner to West Chester Hospital, and the role technology has played.
Hear how they have joined forces with other post-acute providers to form a Community Quality Council, where all participating organizations are able to improve their own quality metrics by sharing best practices, with the common goal of improving care by raising the bar of quality. 
Learning Objectives: 
  • Explain the benefits of technology and understanding facility data
  • Summarize how to develop preferred-provider status with local hospitals
  • Explain how to use regulatory, data, benchmarking and measuring outcomes
  • Define the elements of the Community Quality Council

CE Information

*This program is approved by the National Association of Long Term Care Administrator Boards.  For additional information, contact NAB at 1444 I St., NW, Suite 700, Washington, DC 20005-2210, (202)712-9040, or*

Kristy Bernhardt, RN, RAC-CT
Manager of Clinical Analytics
Cedar Village

In her current role at Cedar Village, Kristy manages the MDS department; is the PointClickCare administrator for the facility; and is the collector of data/reporting. She has developed the facility metrics tracking for admission referrals, length of stay, re-hospitalizations, and the like. This new area of Clinical Analytics has developed over the last two years, and has grown related to being involved in ACOs, BPCI, and preferred provider relationships with the surrounding local hospitals.

Data analysis is what makes Kristy tick – she absolutely loves collecting the data and then diving into the numbers to identify areas for quality improvement. She has worked in the long-term care industry for more than 25 years.

Jamie Hunter, RHIT, BS
Director of Medical Quality Management
UC Health - West Chester Hospital

Jamie Hunter has more than 30 years of experience in progressive quality management. Jamie is serving as Director of Quality Management at West Chester Hospital in West Chester, Ohio, which is part of the UC Health System. Area of responsibilities includes Regulatory Compliance, Core Measure Compliance, Peer Review, Service Excellence and Patient Relations.

Previously at Miami Valley Hospital in Dayton, Ohio, where her responsibilities included oversight and maintenance of quality data and submission of data to regulatory agencies such as CMS, STS, ACC, ODH and Anthem. She also established the Cardiothoracic M&M Committee, Weekly CABG/Cardiac Cath Conference and the Endovascular Conference. Jamie earned her Bachelor of Science in Business Administration with a dual major in Accounting and Finance where she graduated Summa Cum Laude.