TheWorxHub by Dude Solutions, a provider of cloud-based operations management solutions for senior living, has launched a new security application within its platform to help communities improve security rounding, document and manage incidents and maintain a safe living environment for their residents.
This mobile security solution eliminates the burden of cumbersome, paper-based processes and helps reduce the risk of incomplete or missed documentation while removing the challenges associated with information sharing among staff. Mobile reporting of incidents helps increase timely communication across departments and improves staff productivity while reducing potential liability issues.
Security staff can use the application to complete their daily rounds and log incidents on their smartphones or tablets within TheWorxHub and track all required details for future reporting and corrective action. To ensure a seamless handoff between staff shifts, TheWorxHub consolidates the days’ notes, incidents and rounds into a daily log for review.
“If a resident experiences an incident, it is critical for staff to capture what happened and why in order to prevent future incidents,” said Nick Mirisis, vice president of marketing for Dude Solutions. “TheWorxHub’s security application empowers staff to identify and remove hazards, as well as enables quick reporting when an incident occurs.”
Creating more visibility for management to oversee inspections, rounds are automatically created and pushed to mobile devices allowing security officers to provide detailed updates as they are completed. The user’s location coordinates are logged as a further safeguard to ensure rounds are completed and reported on schedule. Dashboards provide instant oversight with a timeline of all reported activities and access to review open incidents.
“Not only is resident safety and security a critical concern, the risk exposure from not having documentation in place following an incident is a major liability. TheWorxHub helps solve this by consolidating all documentation and logging it for reporting purposes,” said Josh Malbogat, senior living director at Dude Solutions.
The new Security application is the latest addition to TheWorxHub by Dude Solutions, the industry-leading suite of operations management solutions designed specifically for senior living communities.