Technology & IT

Best Practices for Senior Care Facilities When Addressing Negative Online Feedback

Negative reviews can damage a facility’s reputation if left unaddressed, so it's important to respond promptly and appropriately. Read More »

How the Senior Care Industry Can Restore Trust and Increase Occupancy

Three thought leaders share strategies to rebuild trust with residents and families, increase occupancy levels, and leverage technology. Read More »

Long-Term Care Demand Surge: Partnerships Can Help Facilities Prepare

The long-term care industry is facing increased demand that will more than triple in the coming three decades. Read More »

How to Forge Strong Relationships with Residents’ Families

Positive communication and regular interactions with residents’ families are key to building trust. Read More »

Identifying and Addressing Fall Risks in Senior Care Settings

According to the CDC, more than one out of four people age 65 and older fall each year, and falling once doubles the chance of another fall. Read More »

Strategies for Improved Staff Communications

Strong, timely staff communication is essential to a senior living community’s success. Read More »

Designing Resident Safety Plans for Senior Care Facilities: Best Practices

A detailed, well-thought-out plan can enhance both resident safety and family engagement and comfort levels. Read More »

How to Use Automation in Your Marketing Funnel

Knowing how to best use automation within your marketing funnel is key to a successful implementation. Read More »

How to Choose the Right Technology Partner for Your Senior Care Facility

A talented technology partner can help you make the most of your tech systems and prevent potential problems before they occur. Read More »

The Role of Innovation in Rebuilding the Senior Care Industry

The future of telehealth and the post-pandemic evolution of virtual care will play a key role moving forward. Read More »

The Future to Evaluating Brain Health Could Lie in Virtual Reality

Virtual reality offers more than entertainment – it’s now being used to analyze brain health. Read More »

How the Pandemic Affected Senior Placement

One expert says families are still somewhat nervous but more open to having their loved one move to residential care. Read More »

View From the Trenches: Interview with Dr. Zachary Palace, MD, CMD

Dr. Zachary Palace, MD, CMD is the Medical Director of the Hebrew Home of Riverdale, which has cared for residents for more than 100 years. Read More »

How Senior Care Facilities Can Harness the Benefits of Meditation for Residents and Staff

Meditation offers many benefits, from increased relaxation to lowered stress and more. Read More »

The Post-Vaccine Senior Care Industry: What Changes Lie Ahead

While more and more senior care facilities reach greater vaccination numbers in residents and staff, the steps that those facilities take next may differ. Read More »

The Growing Role of AI in the Senior Care Industry

What options are best for your facility, and how can you best get started using AI? Read More »

Creating a Landing Page for Your Senior Care Facility: Best Practices

A landing page is an essential element of a marketing funnel, and the quality of your landing page can drive or decrease conversions. Read More »

Rethinking Workforce Management in the Post-Acute Care Space

Workforce management is a challenge in any industry, but the post-acute care industry faces multiple unique challenges. Read More »

How an Assisted Living Residence Used Anti-COVID Biotechnology to Reclaim Normalcy

Learn how The 80th Street Residence was able to transition back to a more regular lifestyle for residents. Read More »

Marketing Senior Care During the Pandemic, Part 1: Best Practices to Follow

The pandemic has reshaped senior care facility marketing, while also making effective marketing more important than ever. Read More »

How Senior Care Facilities Can Best Implement and Use Resident Security Technology

Thanks to advancements in resident security technology, facilities have access to more tools than ever before. Read More »

How the Senior Care Industry Stands to Benefit from the Gig Economy

While it might seem ideal to fill vacant positions with full-time, long-term staff, what if the solution rested with the gig economy? Read More »

Increasing Census in Senior Care: 4 Customer Experience Strategies

With occupancy rates in senior care down significantly due to the pandemic, many care providers are working to climb back their census. Read More »

Fighting COVID-19-Related Loneliness in Senior Care Communities During the Winter

While many facilities were previously able to facilitate outdoor activities and visits, cold weather has put a stop to those activities in many areas. Read More »

Perspectives: Will People Return to Senior Care Facilities After the Pandemic? (Part I)

Will more families opt to keep loved ones at home, rather than relying on senior care facilities? What would this mean for the industry? Read More »

Key Findings About Nursing Home Resident Experiences During the Pandemic

The COVID-19 pandemic has altered not only how nursing homes function, but also how residents experience life. Read More »

Online Reviews for Senior Care Facilities: Do They Really Matter?

Plenty of genuine online reviews can go a long way toward creating trust and giving your facility credibility. Read More »

Best Practices When Implementing Virtual Tours

Not only are virtual tours ideal during this time, they also offer many benefits that can continue on after the pandemic has ended. Read More »

Addressing Common Technology Security Issues in Senior Care Settings

Identifying and solving vulnerabilities can help a facility protect resident privacy and safety and ensure continuous operations. Read More »

Dementia Care During COVID-19

Implementing PPE and social distancing protocols while caring for residents with dementia brings an additional set of challenges. Read More »