Administration

Getting fuel costs under control

Transportation is a vital asset in the marketing of senior living and care environments. Regardless of the lev-el of care across the continuum, Read More »

Appreciating your ‘invisible’ staff

Largely missing from the array of “employee appreciation” articles we usually see are two groups of nursing facility staff who rarely receive the Read More »

Culture change: Its lapses, anomalies—and achievements

Culture change” was not born, nor was it founded. Rather, it emerged out of the experiences of long-term care (LTC) devotees and enthusiasts. Read More »

Broadening the Business: How One Facility Operator Knocked Down His Walls

In 2005, D. Keith Perry was facing a dilemma that afflicts many long-term care providers: “Our two campuses were anchored by nursing homes that were Read More »

Listening takes practice

Juggling multiple priorities, untangling scheduling conflicts, attending to resident care issues—all in a day's work for you. These activities Read More »

Operating a sanitary and safe kitchen

Salmonella…E. coli…C. botulinum… These ominous words have been making headlines. Contaminated or tainted food can have devastating—even Read More »

Double-check for disaster

Not long ago I had the severe displeasure of reading a book called The Edge of Disaster by one Stephen Flynn*. Mr. Flynn is billed in the author Read More »

Is your staff prepared to handle a diabetic crisis?

According to the National Diabetes Information Clearinghouse (NDIC), 10.3 million people age 60 years or older in the United States have diabetes. Read More »

Private insurance companies for nursing homes

Nursing homes, hospitals, and other long-term care facilities throughout the country continue to face increased pricing and coverage limitations on Read More »

Focuson Cleanliness

Skin Care System SECURA™, from Smith & Nephew, is a four-step intervention system that includes cleansers, protectants, moisturizers, and Read More »

The Dreadful Documenters: A zoology

In the Medical Records world, I have come across a variety of documentation species. Some are more dangerous than others. A number of them can sink Read More »

Supporting families through the nursing home transition

Long-term care placement is probably one of the most difficult, heart-wrenching, but necessary decisions of a family's lifetime. The difficulty Read More »

Northern Hospitality: Creating a hospitality culture in a nursing home setting

Northern Hospitality staff members are treated to a scenic boat trip In business as in life, healthy competition raises the bar of performance and Read More »

Long-term care liability and its changing landscape

The landscape of long-term care liability has never been more varied. Recently, there have been some sizable seven-figure awards and settlements, Read More »

Staff development: The neglected discipline

How many times following the department of health survey have you sat down to write your facility's plan of correction and noticed yourself writing Read More »

Brand-new data reveal how nursing home business is changing

The market for the seniors housing and care industry as a whole has been on an upswing for more than a year now. Data from the third quarter of 2006 Read More »

CNA RECOGNITION The Ralston Center Caregiver Award

On October 19, 2006, the cheerful buzz of a hundred voices filled the Ralston Center auditorium in Philadelphia. The lively crowd was assembled to Read More »

Green is good: Environmentally sound pest control

Pest management can be challenging in long-term care environments. Not only is it crucial to keep your facility free of disease-carrying rodents and Read More »

Making motivation personal

LTC staffers enjoy a unique position in our society. Regardless of specific job or daily responsibilities, each of us impacts the life and Read More »

What do CNAs want? A survey

Many healthcare facilities throughout the country are experiencing a certified nursing assistant (CNA) shortage, conservatively estimated at 200,000 Read More »

Focus on Safety

Resident Care Manual The Briggs Resident Care Procedures for Nursing Facilities manual offers a simple, practical approach to nursing procedures and Read More »

Watch your step!

Step on a crack, break your mother's back.” That childhood superstition serves as a metaphorical warning for those who work in service-related fields Read More »

focus on LAUNDRY

Large-Capacity Tumbler The Huebsch® Super Twinstar 45-lb. stack unit provides 90 lb. of drying capacity. Although the Super Twinstar has 40-lb. more Read More »

Whiter whites…brighter brights: The ozone difference

Laundry rooms in long-term care facilities have never been profit centers, yet they hold one of the keys to customer satisfaction and facility Read More »

Why nursing homes must supplant the role of unions

The number of unionized workers in the private sector continues to diminish; it is estimated that no more than a small fraction of the Read More »

Embezzlement: Is your facility susceptible?

Embezzle. An ugly word. One edition of Webster's Dictionary defines it as “to take (e.g., money) for one's own use in violation of a trust and by Read More »

New information technology: Getting staff on board

Introducing new information technology—software and hardware—to a long-term care operation can be a daunting prospect. This is never more so than Read More »

Providing your staff with the tools for success

We help people” is the mantra of long-term care. Yet, for an industry dedicated to caring for others, how often do we turn the focus inward and Read More »

Elements of a safe mobility program

The name Guy Fragala has been synonymous for years with ergo-nomic engineering for worker safety. During his years at the University of Read More »

ALFA’s new program for utility/energy savings

The Assisted Living Federation of America (ALFA), the largest national association exclusively dedicated to professionally operated assisted living Read More »