Much has been discussed about reforming the clearly dysfunctional healthcare reimbursement structure in the United States. People are paying more and more for less and less care. Providers are forced to absorb massive costs for taking care of patients with inadequate or non-existent insurance. Our health care model has allowed for the procurement of the greatest medical technology in the world but makes it largely inaccessible to all but those who have the most means to pay for it. Hospitals all over the country are barely able to keep their doors open, with the problem being particularly acute in New Jersey and New York.
I have been struck by the incredible degree of societal pushback when the notion of “single-payor” or “universal access” is raised. Terms like “socialized medicine” and “government health care” are put out there in a very scornful and dismissive kind of way. As I think about the problem of health care in this country, I feel that a much larger role for government, in whatever form it may take, would actually probably be very desirable.
Let’s look at Medicare, for instance. Medicare is by far the most efficient payor out in the health care landscape. Medicare spends about 15 cents of every premium dollar on “overhead”-related activities whereas most commercial payors spend about 35 cents of every dollar on overhead. Medicare has been a pioneer in cost-savings initiatives (not always, perhaps, in a way that providers may like) and in electronic billing initiatives, which have increased claim processing efficiencies. Imperfect though it may be, government-run Medicare has provided critical access to care for the elderly and disabled without forcing them to sacrifice “choice”. All private health insurance models that I can think of out there involve at least some sacrifice of choice by the patient.
Shifting a bit to the VA, the VA’s VistA clinical information system has been a catalyst in the transformation of care for veterans. The VA has been lauded in the industry for extensive improvements in patient care over the past decade and its homegrown VistA system has been recognized as a major component of that success story. Innovative and comprehensive, the VA was one of the first large-scale systems to embrace EMR technology, and our veterans are the beneficiaries of this foresight. When Hurricane Katrina hit New Orleans, the only group of people who didn’t lose most, if not all, of their respective medical histories, was VA patients. Something to think about.
Private insurers, by virtue of having to watch the bottom line, are incentivized to restrict access to care, to the extent possible. They also frequently generously compensate their executives and are accountable to their stockholders to make a profit. Both of these realities often preclude doing what is necessarily “right” for the patient. Because people switch jobs often, even investments in “wellness” services that insurers might find cost-effective aren’t appealing, because the insurer won’t realize the savings in acute-care costs down the road, because the patient may likely be with another insurer at that time.