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When the administrator moves on

November 1, 2009
by Kathleen Mears
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Over the years I have seen many administrators come and go. The longest any has stayed has been about two years, so we residents can usually count on a new administrator about every 15 months.

Our current administrator's last day was Friday, October 30. She moved on to another job in healthcare where she will work only weekdays. She knew all of us by name and many of our family members. She was very involved. During her year employed here we had last fall's 47-hour power outage and last winter's frozen water pipes above the kitchen. In other words, she had spent many extra hours here.

Like other administrators she did not live very close. In fact, none have lived in the community. It has to be difficult to live away when you are responsible and can be called at any hour of the day or night. It also means a commute and less time for yourself and your family. Being a facility administrator demands dedication because the facility is open seven days a week and 365 days a year.

So now the employees and the residents will have to get used to someone else in that administrator's spot. It will probably be someone temporary for a while. Then, over time, we will get another administrator. Things will be done pretty much the same. But individual administrators are not the same.

We have experienced an administrator who was a 'people person' who had her own views of how residents should be treated. We could possibly disagree with her, but it was impossible not to like her. That is not always the case with administrators.

All of us will miss her and we can only hope that we will get another administrator who cares as much about us as she did.

Kathleen Mears



Kathleen Mears is a long-time blogger who has been a nursing home resident for 21 years. She is...



Hi Kathleen,
Sorry to hear about this...Administrators seem to have a short shelf life, whether from burnout, getting canned by corporate when they don't like something, or just life events. I'm sure it is stressful for you, since you liked her and could talk to her. I really hope your new Administrator is open and approachable.
Thanks for contributing to the site...I enjoy reading your articles.

Hi Kathleen, very interesting commentary - do residents have any input into the choosing of the administrator? Just interested because if services are to be resident led then this should at least be considered.